Privacy Policy
Why does YustDesign Home Decor Imports process your personal data?
YustDesign Importações de Iluminaçãos e Decoração para Casa is a company that operates in the market for importing decorative objects and lighting for the home. In order to enable our operation and the provision of our products and services to you, some of your personal data may be collected and used in the manner described in this Policy and in accordance with the information provided to you during your interactions with us.
We are committed to your privacy and security and invest our resources in developing technological solutions capable of not only enabling the delivery of high-quality products and services, but also safeguarding your privacy and protecting your personal data when you interact with us.
In order to carry out our activities, we need to process personal data for various purposes, such as to register you on our digital platforms and enable the delivery of products to the address of your preference, as well as to present content with news, promotions and other information that may be relevant to you.
These are just a few examples that show how some of our activities depend on the processing of personal data. We take compliance with laws that protect your privacy seriously and this Privacy Policy describes how your personal data is collected, used, shared and stored. If after reading this Policy you still have questions, please feel free to contact us using the contact information provided at the end of this document.
This Policy applies to our websites, our applications and our operations as a whole, covering all forms of processing that we may give to personal data, including data collected offline, such as in our physical stores.
1. FOR WHAT PURPOSES DOES YUSTDESIGN PROCESS PERSONAL DATA? WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
Improving our services: So that we can always improve what we do, we may also use data related to your interactions with us, especially your online interactions through our digital platforms, to make improvements to our internal practices and processes in order to better understand your needs, identify consumption and behavior patterns to plan our marketing actions, correct errors, bugs and inconsistencies in our digital platforms and, in general, enable the improvement of our products and services. Whenever possible, we will use anonymized data (data that does not allow the identification of an individual person) or pseudonymized data (data that, by itself, cannot identify an individual person, except when the data is combined with other data that allows identification) for these purposes.
Cookies and automated data collection: We may also use cookies and other technologies that allow us to perform automated data collection when you access and use our digital platforms.
Purposes of processing
Types of personal data used
Processing orders placed in our online store and operationalizing deliveries
/ Registration data: Name and email address
/ Details of your order: information contained in the invoice, including the items purchased and their respective prices, delivery address and recipient
Registration and authentication of users to access our digital platforms
/ Registration data: Name, surname, email address, telephone number and access password.
Contact for conducting market and satisfaction surveys
/ Registration data: Name, email address, telephone number, date of birth, state, gender, browsing data on the YustDesign Home Decor Imports website, purchase history with Yustdesign Home Decor Imports.
Keeping records of access to the digital platforms of Yustdesign Home decor imports.
/ Registration data: IP number, date, time of access to content and duration of access
Sending of institutional and marketing communications
/ Registration data: Name, email address, telephone number, date of birth, state, gender, navigation data on the YustDesign Home Decor Imports website, purchase history with Yustdesign Home Decor Imports
Sending newsletter
/ Registration data: Name and email address
Chat tools available on our digital platforms
/ Registration data: Name, email address, telephone number / Content of messages exchanged in the chat
The types of personal data and how Yustdesign Home Decor Imports collects it depends on how you engage with Yustdesign Home Decor Imports and why. For example, the personal data collected will be different depending on whether you are a customer interacting with us in our physical stores or a user of our website or app.
We list below some situations in which we may process your personal data in the context of your relationship with YustDesign Home Decor Imports.
2.WITH WHOM DOES YUSTDESIGN SHARE YOUR PERSONAL DATA?
We work in partnership with a number of other organisations to enable us to carry out our activities. In addition, we need to comply with current legislation and, in some cases, this may mean that some of your personal data is shared with public bodies and competent authorities. Here are some situations in which we may share personal data:
Our Suppliers and Partners. We have a number of suppliers and partners that we need to hire to enable our operations and the provision of our products and services. Some of them may process part of the personal data we collect, such as companies that operate payment systems, that provide fraud prevention services, that license the right to use digital platforms, that support the operations of YustDesign Importações de decoração para casa, that provide data hosting services, among others. We always seek to carefully evaluate our suppliers and enter into contractual obligations with them regarding information security and personal data protection, with the aim of minimizing risks to the protection of personal data.
Public Authorities. We are obliged to comply with the law. Therefore, if we are subject to any legal or regulatory obligation that requires us to provide personal data to any authority, we are obliged to do so. In addition, if a judge or an authority with legal or regulatory jurisdiction requires YustDesign home decor imports to share certain personal data to, for example, support an ongoing investigation, we may also be obliged to share it. If YustDesign home decor imports understands that a certain order is abusive or excessive, we will always defend the right to privacy and the protection of the data that is under our control.
Advertisements: We may also share data related to your interaction with our digital platforms with advertisers and other business partners to enable the targeting of relevant advertising to you based on your profile with YustDesign Importações de decoração para casa. However, these advertisements will be limited to the spaces reserved for advertising within our digital platforms, and all sharing with third parties for this purpose will be done in an anonymized (non-identifiable) way, which is made possible through the limited use of demographic data (such as gender, approximate age, approximate region of residence and preferences resulting from interactions with YustDesign Home Decor Imports) and non-personally identifiable.
3. WHAT ARE YOUR RIGHTS AS THE HOLDER OF PERSONAL DATA?
Personal data is yours and Americanas law guarantees you a series of rights related to it. We are committed to complying with these rights and, in this section, we will explain what these rights are and how you can exercise them. See below:
Your Rights
Explanation
Confirmation and Access
You can ask YustdDesign Home Decor Imports to confirm whether your personal data is being processed so that, if so, you can access it, including by requesting copies of the records we have about you.
Correction
You can request the correction of your personal data if it is incomplete, inaccurate or out of date..
Anonymization, blocking or deletion
You may request (a) the anonymization of your personal data, so that it can no longer be related to you and therefore ceases to be personal data; (b) the blocking of your personal data, temporarily suspending your ability to process it for certain purposes; and (c) the deletion of your personal data, in which case we must erase all your personal data without the possibility of reversal.
Portability
You may request that YustdDesign Home Decor Imports provide your personal data in a structured and interoperable format for transfer to a third party, provided that such transfer does not violate YustdDesign Home Decor Imports’ intellectual property or trade secret.
Information about sharing
You have the right to know which public and private entities YustdDesign Home Decor Imports shares your personal data with. We will keep, in item 2 of this Policy, an indication of our relationships with third parties that may involve the sharing of personal data. In any case, if you have questions or want more details, you have the right to request this information from us. Depending on the case, we may limit the information provided to you if its disclosure may violate the intellectual property or trade secret of YustdDesign Home Decor Imports.
Information about the possibility of not consenting
You have the right to receive clear and complete information about the possibility and consequences of not providing consent, when it is requested by yustdesign Home Decor Imports. Your consent, when necessary, must be free and informed. Therefore, whenever we ask for your consent, you will be free to withhold it – in such cases, it is possible that some services cannot be provided.
Revocation of consent
If you have consented to any purpose for which your personal data may be processed, you may always choose to withdraw your consent. However, this will not affect the lawfulness of any processing carried out prior to your withdrawal. If you withdraw your consent, we may be unable to provide you with certain services, but we will notify you when this occurs.
Opposition
The law authorizes the processing of personal data even without your consent or a contract with us. In these situations, we will only process your personal data if we have legitimate reasons to do so, such as when it is necessary to ensure fraud prevention in online purchases. If you do not agree with any purpose for which your personal data is processed, you may object and request that it be stopped.
To request the exercise of any of the rights mentioned above, please contact us by email at [email protected].
IMPORTANT NOTICES ABOUT YOUR RIGHTS
PFor your safety, whenever you submit a request to exercise your rights, YustDesign Home Decor Imports may request some additional information and/or documents so that we can prove your identity, seeking to prevent fraud. We do this to ensure the safety and privacy of everyone, aiming to not disclose personal data to unauthorized persons.
IN SOME CASES, YUSTDESIGN MAY HAVE LEGITIMATE REASONS FOR FAILING TO COMPLY WITH A REQUEST TO EXERCISE RIGHTS. THESE SITUATIONS INCLUDE, FOR EXAMPLE, CASES IN WHICH A DISCLOSURE OF SPECIFIC INFORMATION COULD VIOLATE INTELLECTUAL PROPERTY RIGHTS OR TRADE SECRETS OF YUSTDESIGN OR THIRD PARTIES, AS WELL AS CASES IN WHICH REQUESTS FOR ANONYMIZATION, BLOCKING OR ELIMINATION OF DATA CANNOT BE FULFILLED DUE TO THE EXISTENCE OF MIRESA’S OBLIGATION TO RETAIN DATA, EITHER TO COMPLY WITH LEGAL OR REGULATORY OBLIGATIONS OR TO ENABLE THE DEFENSE OF THE RIGHTS OF YUSTDESIGN OR THIRD PARTIES, INCLUDING IN DISPUTES OF ANY NATURE.
Furthermore, some requests may not be answered immediately, but YustDesign Home Decor Imports is committed to responding to all requests within a reasonable timeframe and always in compliance with applicable legislation.
4.HOW LONG WILL PERSONAL DATA BE STORED?
YustDesign Home Decor Imports has a personal data retention policy in line with applicable law. Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, unless there is any other reason for its retention, such as the need to comply with any legal, regulatory, contractual obligations, among others permitted by law.
We always perform a technical analysis to determine the appropriate retention period for each type of personal data collected, considering its nature, need for collection and purpose for which it will be processed, as well as any retention needs to comply with obligations or protect rights.
5.HOW DOES YUSTDESIGN PROTECT YOUR PERSONAL DATA?
Our responsibility is to take care of your personal data and use it only for the purposes described in this Policy. To guarantee your privacy and the protection of your personal data, we have adopted advanced technological resources to guarantee the security of all data processed by YustDesign Home Decor Imports. Among the security measures implemented are the appropriate physical, electronic and administrative procedures to secure and protect the information we collect, the use of HTTPS protocol (secure communication protocol) with a digital certificate on the website that guarantees secure communication between users and our servers, the encryption of communications and the use of the most current security and information protection techniques in our databases.
We strive to protect the privacy of your personal data, but unfortunately we cannot guarantee complete security. Unauthorized access and use by third parties of your information, hardware or software failures that are not under the control of YustDesign Home Decor Imports, and other external factors may compromise the security of your personal data. Therefore, your actions are essential to maintaining a safe environment for everyone. If you identify or become aware of any factor that compromises the security of your data in your relationship with YustDesign Home Decor Imports, please contact us using the contact information provided below.
6.MINORS
The services offered by YustDesign Importações de decoração para casa (including the use of our digital platforms) are not directed to minors under 18 (eighteen) years of age. Therefore, we do not knowingly collect or request information from minors under 18 (eighteen) years of age in our operations. Users under 18 (eighteen) years of age should not attempt to register to access our services or send us any information. If we become aware that we have collected information from an individual under 18 (eighteen) years of age, we will cancel any account used and delete the related personal data.
7.HOW TO TALK ABOUT PERSONAL DATA WITH YUSTDESIGN IMPORTATION?
If you believe that your personal data has been processed in a manner incompatible with this Policy or with your choices as the holder of your personal data, or if you have questions, comments or suggestions related to this Policy and the way we process your personal data, please contact us.
8. CHANGES TO THE PRIVACY POLICY
As we are always seeking to improve our services and the way we operate, this Privacy Policy may be updated to reflect the improvements made. Therefore, we recommend that you visit this page periodically so that you are aware of any changes made.
